AlpineIQ

Privacy Policy

Last updated on: 19.01.2026

We place great importance on ensuring that the handling of personal data is transparent. This privacy policy provides information about which personal data we collect, for what purpose, and to whom we pass it on. To ensure high transparency, this privacy policy is regularly reviewed and updated.

1. Which services we use

Webflow

2. Contact information

If you have any questions or concerns regarding the protection of your data by us, you can reach us at any time via e-mail at info@alpineiq.ch. Responsible for the data processing that takes place via this website is:

Moritz Keller
Kirchbühlstrasse 37A
8712 Stäfa
Schweiz

Data protection officer:
Moritz Keller
info@alpineiq.ch

3. General principles

3.1 What data do we collect from you and from whom do we receive this data

In first line, we process personal data that you transmit to us or that we collect during the operation of our website. Under certain circumstances, we also receive personal data about you from third parties. These can be the following categories:

  • Personal master data (name, address, dates of birth, etc.);
  • Contact data (mobile number, e-mail address, etc.);
  • Financial data (e.g., account details);
  • Online identifiers (e.g., cookie identifiers, IP addresses);
  • Location and traffic data;
  • Audio and video recordings;
  • Sensitive data (e.g., biometric data or information about your health).

3.2 Under what conditions do we process your data?

We treat your data confidentially and according to the purposes set out in this privacy policy. We ensure transparent and proportionate processing.

If, in exceptional cases, we are unable to follow these principles, data processing may still be lawful because a justification exists. A justification may include, in particular:

  • Your consent;
  • The execution of a contract or pre-contractual measures;
  • Our legitimate interests, provided your interests do not prevail.

3.3 How can you withdraw your consent?

If you have given us consent to process your personal data for specific purposes, we process your data within the scope of this consent, unless we have another justification.

You have the option to withdraw your consent at any time by sending an e-mail to the address mentioned in the legal notice. Data processing that has already taken place is not affected by this.

3.4 In which cases can we pass your data on to third parties?

a. Principle

We may be dependent on using the services of third parties or affiliated companies and commissioning them with the processing of your data (so-called processors). Categories of recipients include:

  • Accounting, fiduciary, and auditing companies;
  • Consulting firms (legal advice, tax, etc.);
  • IT service providers (web hosting, support, cloud services, website design, etc.);
  • Payment service providers;
  • Providers of tracking, conversion, and advertising services.

We ensure that these third parties and our affiliated companies comply with the requirements of data protection and treat your personal data confidentially. Under certain circumstances, we may also be obliged to disclose your personal data to authorities.

b. Visit to our social media channels

We may have embedded links to our social media channels on our website. This is visible to you in each case (typically via corresponding symbols). If you click on the symbols, you will be redirected to our social media channels.

In this case, the social media providers learn that you are accessing their platform from our website. The social media providers can use the data collected in this way for their own purposes. We point out that we receive no knowledge of the content of the transmitted data or its use by the operators.

c. Disclosure abroad

Under certain circumstances, your personal data may be transferred to companies abroad as part of order processing. These companies are committed to data protection to the same extent as we are. The transfer can take place worldwide.

If the level of data protection does not correspond to that of Schweiz, we carry out a prior risk assessment and ensure contractually that the same protection as in Schweiz is guaranteed (e.g., by means of the new standard contractual clauses of the EU Commission or other measures prescribed by law). You can access the standard contractual clauses of the EU Commission at the following link: EU Standard Contractual Clauses.

3.5 How long do we keep your data?

We store personal data only as long as is necessary to fulfill the individual purposes for which the data was collected.

Data that we store during your visit to our website is kept for 12 months. An exception applies to analysis and tracking data, which may be kept longer.

We store contractual data longer, as we are obliged to do so by legal regulations. In particular, we must keep business communication, concluded contracts, and booking vouchers for up to 10 years.

3.6 How do we protect your data?

We will keep your data secure and take all reasonable measures to protect your data from loss, access, misuse, or changes. Within our website, we use the SSL (Secure Socket Layer) process in connection with the highest encryption level supported by your browser.

3.7 What rights do you have?

a. Right of access

You can request information about the data we have stored about you at any time. We ask you to send your request for information together with proof of identity to info@alpineiq.ch.

The processing of your request is subject to the statutory processing period of 30 days.

b. Deletion and rectification

You have the option to request the deletion or rectification of your data at any time. We may reject the request if legal regulations oblige us to keep the data longer or unchanged.

c. Legal recourse

If you are affected by the processing of personal data, you have the right to enforce your rights in court or to file a report with the competent supervisory authority. The competent supervisory authority in Schweiz is the Federal Data Protection and Information Commissioner: https://www.edoeb.admin.ch

3.8 Changes to the privacy policy

We may change this privacy policy at any time. The changes will be published on www.alpineiq.ch; you will not be informed separately.

4. Individual data processing operations

4.1 Provision of the website and creation of log files

By visiting www.alpineiq.ch, certain data is automatically stored on our servers for system administration, statistical, or backup purposes. These include:

  • The name of your internet service provider;
  • Your IP address (under certain circumstances);
  • The version of your browser software;
  • The operating system of the computer;
  • The date and time of access;
  • The website from which you are visiting;
  • The search words you used to find the URL.

4.2 Webflow

On our website, we use services from Webflow, provided by Webflow, Inc., 398 11th Street, 2nd Floor, San Francisco, CA 94103, USA. Webflow enables us to create and host our website design. Various data can be collected, including your IP address and access details, mainly for statistical purposes and to optimize the user experience.